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Notes for self
Posted on July 10th, 2007 by uruloki
With the release of the iPhone and its Satanic contract with AT&T a lot of people had to pay termination fees to get out of their existing cell phone provider relationship. Here’s an easier way:
Sprint-Nextel is disconnecting more than 1,000 subscribers on grounds the clients call customer service too often and make “unreasonable requests.”
I am definitely going to keep this in mind for when Otter wants to change cell phones. Again…
hahahaha….I thought that’s the nature of the beast that is customer service. Rather than “firing” customers, shouldn’t they just be really rude to them until the customers scream, “You’re not the only provider in town! I’m taking my business elsewhere!” at which point everyone within ear shot cheers…or is that technique only used in retail?
But then we’re in the death spiral of rudeness!! I’d so be there